A Resource for Infertility & Reproductive Professionals


IUI and IVF products from the ART Lab tour are featured here. Navigate to a specific IVF product line by clicking on the icons below.

Important Update

Click below for the most up-to-date MINC logger software. This update enables the program to work on PCs running a Windows operating system up through Windows 8.

MINC Software Patch Download Instructions

The K-MINC-1000 Benchtop Incubator Logger Software is a PC based program that monitors the operating state of up to 10 MINC incubators. You may use this software to monitor the behavior of the MINC over the incubation period. Further information regarding the Logger Software can be found in Section 9 of the K-MINC-1000 Instructions for Use.

NOTE: The software cannot be used to control the device and does not affect the normal operation of the MINC.


    • Pentium 4, 1.6 GHz, 256 Mb of RAM, 1024 x 768 screen resolution,
      10GB free disk space
    • SB port compliant with USB 2.0, high speed
    • Windows 2000/XP/Vista/7/8

NOTE: User must have administrator privileges to install this software.

  • To initiate your download of the K-MINC-1000 Logger Software,
    click the “Download MINC Software Patch” button
  • When prompted, click “Run”
  • Double click on the folder to open it
  • Double click the “KMINC1000-Setup” file
  • Click "Run"
  • If a Security Warning box appears, click “Run” again
  • Follow the prompts to initiate the installation by clicking “Next”
  • Once the installation is complete, click “Finish”
Download MINC Software Patch

Contact a Service Provider

Cook Medical recommends that all ART capital equipment is serviced through authorized service agents. Select your country from the list below to find the appropriate service agent for you.

Gamidor Technical Services Ltd

Cook Capital Service

B Acher


Shenzhen Recomlife Medical Instruments Co. Ltd.

Shishou Kang Xin Trade Co. Ltd.

Shishou Kang Xin Trade Co. Ltd.

Shishou Kang Xin Trade Co. Ltd.

Shenzhen Recomlife Medical Instruments Co. Ltd.

Mediquip Pty Ltd

C & V Services


Fine Lab Tech

G Barco

Tokibo Corporation

Tareq Company


Health & Application Union Co. Ltd


Marcus Medical Pty Ltd.

Medical Service SRL

Medical Sorevan SL

Galaxy Pharma (Pvt) Limited

Iceberg International Trading d.o.o.

Iceberg International Trading d.o.o.



Conworx Technology GmbH

Scope Medical Company



BMS Medical Technology jsc

Medtech Engineering Services Pte Ltd